Useful Information

Questions & Answers
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Questions You May Have

How long does it take to launch a site?

A typical website with a few pages of content, images, etc. usually takes 8-12 weeks. The timeline of any project depends heavily on how quickly the client wants to move through development. Every project is broken down into these four phases:

  • Consultation
  • Groundwork
  • Build-Out
  • Review & Launch

What is the benefit of monthly support?

Security. Analytics. Updates.

Keeping your site secure from unwanted hackers by regularly updating your website. If something goes wrong, Matchstick is there to make it right. You do not have to worry about when or how to change something on your site—we take your new content and implement it on the website. We also provide site statistics that include dozens of markers for online success along with a detailed maintenance report.

I have an existing site, can you make updates and maintain it?

Since our specialty is WordPress, we can certainly maintain any website built on this platform. We will keep your site secure, can update content as you need it and provide you with site statistics each month. Interested in knowing more? Contact us.

Does your company host my website?

Yes! Matchstick does host our client websites. It’s included in our on-going monthly support. We work with a third-party web host that specifically works with WordPress websites. Each hosting package comes with a dedicated CPU, memory and IP, web application firewall, daily backups, 24/7 hosting support, and integrated one-click staging environment.

What is WordPress?

WordPress is the world’s most popular platform for creating and managing any website, from a simple blog to a diversely functioning business website. WordPress is an open-source content management system (CMS) written in PHP and MySQL. Technical talk aside, the WordPress platform powers millions of websites and is one of the fastest growing website tools.

Do you build sites in other platforms besides WordPress?

We build sites exclusively in WordPress. While we think other platforms have some good features and designs, we want to know the ins-and-outs of one platform and do it well. So, if you have an existing site built in another platform (Wix, Squarespace, etc.), we can convert any site over to WordPress.

How much do you charge for a website?

There is a lot of available functionality when it comes to websites and every client has specific needs. For that reason, we first meet with the client, gather all the details for their project, and create a customized bid.

Didn't Find the Answer?

Send a message with your questions and we will get back with you within 24-48 hours or you can call us at: (816) 308-2229.

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